A Salesforce Ridge Partner (previously Silver Partner) is a consulting firm that has demonstrated significant expertise and success in implementing Salesforce solutions, as evidenced by a high Salesforce Consulting Partner Trailblazer Score across categories like Customer Success, Innovation, Growth, and Lead Generation. Reaching the Ridge tier signifies a higher level of collaboration, access to resources, and an endorsement from Salesforce for delivering innovative and effective solutions to clients. 

What it means to be a Ridge Partner:

  • Verified Expertise:They have a proven track record of successfully implementing and customizing Salesforce products and services. 

  • Certified Experts:Partners in this tier often have a substantial number of Salesforce-certified experts on their team. 

  • Advanced Resources:Ridge Partners have access to additional resources, training, and support directly from Salesforce. 

  • Customer Success:This tier is a mark of excellence in helping businesses solve challenges, achieve goals, and drive growth with Salesforce. 

  • Innovation & Growth:They are recognized for their innovative approach to solutions and their ability to foster growth for both their clients and their own businesses. 

  • Recognition:Being a Ridge Partner is a prestigious designation that enhances a firm's brand reputation and trustworthiness within the Salesforce ecosystem. 

The Salesforce Partner Tiers:
The Salesforce Partner Program classifies consulting partners into four tiers, with Ridge being the second highest: 

  1. Base Tier: The entry-level tier for new partners.

  2. Ridge Tier: The level for partners showing strong performance and commitment.

  3. Crest Tier: A higher tier, indicating more significant expertise and contributions.

  4. Summit Tier: The highest tier, reserved for partners with outstanding accomplishments across all categories.